Frequently Asked Questions

1. Standard Shipping:
For most products, standard shipping takes 3-5 business days for delivery within the United States and 5-10 business days for international shipping.

2. Express Shipping:
For select products, express shipping takes 1-2 business days for delivery within the United States and 3-5 business days for international shipping.

3. Same-Day Delivery:
For select products in certain areas, same-day delivery is available. This option allows you to receive your order on the same day it is shipped, typically within a few hours of placing your order.

Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions or shipping carrier delays may cause delivery times to be longer than expected. You can track your shipment using the tracking number provided in your shipping confirmation email.

If you have any questions or concerns about the delivery time of your package, please contact us at [email protected] We are always happy to assist you.

1. Standard Shipping:
For most products, standard shipping takes 3-5 business days for delivery within the United States and 5-10 business days for international shipping.

2. Express Shipping:
For select products, express shipping takes 1-2 business days for delivery within the United States and 3-5 business days for international shipping.

3. Same-Day Delivery:
For select products in certain areas, same-day delivery is available. This option allows you to receive your order on the same day it is shipped, typically within a few hours of placing your order.

Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions or shipping carrier delays may cause delivery times to be longer than expected. You can track your shipment using the tracking number provided in your shipping confirmation email.

If you have any questions or concerns about the delivery time of your package, please contact us at [email protected] We are always happy to assist you.

1. Check your email: After your order has been shipped, you will receive an email confirmation with a tracking number and a link to the carrier’s website.

2. Click on the tracking link: Click on the tracking link provided in the email to go to the carrier’s website.

3. Enter your tracking number: Enter your tracking number in the space provided on the carrier’s website and click “Track" or “Go."

4. View your order status: Once you have entered your tracking number, you will be able to view the status of your order, including estimated delivery date and any updates on the shipping progress.

If you have any questions or concerns about tracking your order, please contact us at [email protected] We are always happy to assist you.

To place an order at our store, follow these simple steps:

1. Browse our products: Visit our website and browse through the products you are interested in purchasing. You can use the search bar or browse by category.

2. Select your product: Once you find the product you want to purchase, select it and choose any options such as color or storage capacity.

3. Add to cart: Click on the “Add to Cart" button to add the product to your shopping cart.

4. Review your cart: Review the items in your shopping cart to ensure you have selected the correct product and quantity.

5. Checkout: Click on the “Checkout" button to proceed to the checkout page.

6. Enter shipping and billing information: Fill out the shipping and billing information form, including your name, address, and payment information.

7. Review and confirm order: Review your order details, including the product, quantity, and shipping information, and confirm that everything is correct.

8. Place your order: Click on the “Place Order" button to complete your purchase.

9. Receive order confirmation: Once your order is placed, you will receive an email confirmation with your order details and shipping information.

If you have any questions or concerns about placing an order, please contact us at orders@durabletechconsult.com We are always happy to assist you.

If you have any queries or concerns about your order or any of our products or services, you can contact our customer support team at any time. Here are a few ways to get in touch with us:

1. Email: You can email us at support@durabletechconsult.com with any questions or concerns. We typically respond to emails within 24 hours.

2. Live chat: Our website may have a live chat feature where you can chat with a customer support representative in real-time. This is a great option if you have a question that requires an immediate answer.

3. Contact form: We have a contact form that you can fill out with your query, and someone will get back to you via email.

When contacting our customer support team, please be sure to provide as much information as possible about your query, such as your order number or product details. This will help us provide you with the most efficient and accurate assistance.

At our Durable Tech Consult online store, you do not necessarily need an account to place an order. However, we highly recommend that you create an account to make the checkout process quicker and more convenient for future purchases.

When you create an account, you can save your shipping and billing information, view your order history, and track your current orders. This allows you to easily place future orders without having to enter your information each time.

If you do not wish to create an account, you can still place an order as a guest. However, you will need to enter your shipping and billing information each time you place an order.

Please note that creating an account is free and only takes a few minutes to set up. If you have any questions or concerns about creating an account, please contact us at support@durabletechconsult.com We are always happy to assist you.