We want our customers to be completely satisfied with their purchases from our Apple store. If for any reason you are not satisfied with your purchase, we offer a refund and returns policy as follows:
1. Refund Policy:
We offer a full refund for any product that is defective or damaged upon arrival. If you receive a defective or damaged product, please contact us at [email protected] within 14 days of receiving your order to initiate a refund.
2. Returns Policy:
We offer a 14-day return policy for all products, provided that they are returned in their original condition and packaging. To initiate a return, please contact us at [email protected] within 14 days of receiving your order.
3. Shipping Costs:
We do not refund shipping costs for returned products, unless the product is defective or damaged upon arrival.
4. Return Process:
To initiate a return, please contact us at [email protected] within 14 days of receiving your order. We will provide you with instructions for returning the product. Once we receive the product and verify that it is in its original condition and packaging, we will issue a refund to your original form of payment.
5. Exclusions:
We do not accept returns or provide refunds for products that have been used, altered, or damaged after delivery. We also do not accept returns or provide refunds for products that are not in their original condition and packaging.
6. Warranty:
All products sold by us come with a manufacturer’s warranty. Please refer to the manufacturer’s warranty for details on coverage and terms.
If you have any questions or concerns about our refund and returns policy, please contact us at [email protected] We are committed to providing our customers with the best possible service and support.